Our shipping partner is DHL Express, UPS, GLS and DC Postal Service
Make a claim for damages
If a shipment is lost or damaged, email us at email@example.com to the Support from Fitnutrition.luto track your package or request a claim.
You should submit your claim as soon as you determine that a package has been lost or damaged. DHL, UPS, GLS or DC Postal Service must receive a damage report within 30 days of accepting the package. Fitnutrition.lu support also needs time to forward your claim to DHL, UPS, GLS or DC Postal Service before the liability period has expired.
Add the following information to your email:
- Your e-mail address
- The order number
- Description of the damage
- Phone number
The delivery will be made to the delivery address given by the client, within of
other countries on request
Free shipping from € 90.00 for Luxembourg, Germany, Belgium and France.
Shipping costs are calculated at checkout